Emergency Help - Call Ideal at 617-666-3737:

What to do and what not to do.

  • What should I do if I break down?
  • What should I do if I have a warranty?
  • What should I do if a dash warning light comes on?
  • What should I do if I have a question?
  • What should I do if I cannot be without my car?
Remember, Do Not Panic! Always check the Owner's Manual as the first step. Good communication is the next step.

After Serving the Harvard Square area for 80 years we regret to announce that MacKinnon Motors, Inc. has CLOSED on September 1, 2007 due to the sale of the property to make way for a new hotel.

We are happy to recommend Ideal Automotive Services to all of our customers. They are also a family owned and operated business serving the Cambridge & Somerville area since 1960 near Davis Square.

All of Ideal's work is guaranteed and they are offering to help our customers remedy any warranty questions you may have in the future. We have forwarded our phone number to Ideal Automotive Services for your convenience. Contact them today at 617-666-3737 or click the link for directions Map & Directions

Call Ideal Automotive Services at 617-666-3737 as soon as possible.

If you're a member of a auto club that provides free towing, demand to be dropped off at our shop regardless where the tow truck driver tries to take you. It is well known that individuals in the past have been accused of taking kick-backs to bring you to pre-determined repair shops.

The ACDelco parts that we install come with a customer assurance warranty with free towing, see your invoice for details and call 1-800-AC-DELCO

All of our work is guaranteed against manufacturer's defects per the manufacturer's guidelines unless otherwise stated on your receipt. We save your vehicle history for quick access to all of you warranty Info. Most parts come with a 12 Month, 12,000 Mile warranty (whichever comes first).

Some parts have up to a Lifetime Warranty for as long as you own the vehicle. Please call Ideal Automotive Services first at 617-666-3737 first to avoid warranty trouble. If you choose to pay for a different repair proceedure, reimbursment may not be possible.

Do not ignore a dash warning light, it could be a fatal mistake. The best thing to do is to pull over, shut the vehicle off, and read the Owner's Manual. If you are not sure what something means, be safe and tow the vehicle.

Special discounted Rental rates available, so call and we'll be happy to make rental arrangements for you so we can ask for the special "replacement vehicle rate pricing"!

OIL warning light could mean no oil pressure and major engine damage may occur. BRAKE warning light could be a leak in the fluid which could result in NO BRAKES! Some lights are to let you know a brake light is out, or washer fluid is low. Use common sense if you continue to drive, but do not ignore the warning signs.

The previous tips are only suggestions, See the Owner's Manual for Details.

Call Ideal Automoive Services at 617-666-3737 for further information!